Guest Services Agent

Post date: 2021-05-24
Job No.: HE202102
Department: Front Office
Property: Hotel Ease ‧ Causeway Bay

Perform full range of front office duties
Customer service experiences & good communication
Fresh graduates are welcomed

Responsibilities:

Greet and welcome guests
Perform check-in and check-out procedures
Handle all guests enquiries in a professional manner

Requirements:

F.5 or DSE graduate. Diploma / Certificate in hospitality training course is an advantage
Minimum 1 year working experience in Hotel Front Office / Customer Services
Knowledge of Hotel PMS (e.g. Infor, Opera, etc) is an advantage
Good command of both written and spoken English, Cantonese and Mandarin
Pleasant personality and good communication skills
Fresh graduate will also be considered

We offer attractive remuneration package to the right candidates. For interested parties, please send your resume to hr.hetw@hotelease.com.hk with your expected salary and quote the position applied and job reference in your application.

We are an equal opportunity employer and welcome applications from all qualified candidates. Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

To find out more about us, please visit https://www.hotelease.com.hk/hotelease/en-gb/home

RESERVATION

Direct Booking Privileges includes:

Free Wi-Fi internet access

Daily complimentary 2 bottles of distilled water

Exclusive discount with promo code "DIRECT"