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Guest Services Agent

Post date: 2021-05-24
Job No.: HE202102
Department: Front Office
Property: Hotel Ease ‧ Causeway Bay
  • Perform full range of front office duties
  • Customer service experiences & good communication
  • Fresh graduates are welcomed



  • Greet and welcome guests
  • Perform check-in and check-out procedures
  • Handle all guests enquiries in a professional manner


  • F.5 or DSE graduate. Diploma / Certificate in hospitality training course is an advantage
  • Minimum 1 year working experience in Hotel Front Office / Customer Services
  • Knowledge of Hotel PMS (e.g. Infor, Opera, etc) is an advantage
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Pleasant personality and good communication skills
  • Fresh graduate will also be considered
We offer attractive remuneration package to the right candidates. For interested parties, please send your resume to hr.hetw@hotelease.com.hk  with your expected salary and quote the position applied and job reference in your application.

We are an equal opportunity employer and welcome applications from all qualified candidates. Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.
To find out more about us, please visit https://www.hotelease.com.hk/hotelease/en-gb/home



Direct Booking Privileges includes:

Free Wi-Fi internet access

Daily complimentary 2 bottles of distilled water

Exclusive discount with promo code "DIRECT"