Senior Guest Services Agent / Guest Services Agent

Post date: 2023-05-23
Job No.: HC-20230523-3
Department: Front Office
Property: Hotel COZi ‧ Harbour View

Responsibilities

Provide professional customer services to the guests.
Responsible for check-in, check-out services for the guests.
Ensure room assignment is in line with guest requests.

Requirements

Diploma holder or above in hospitality management or related disciplines.
0-1 year relevant experience in the hotel industry.
Detail-oriented with strong communication and interpersonal skills.
Knowledge of Hotel Property Management System (PMS) is preferred.
Candidate with less experience will be considered as Guest Services Agent.

Interested parties please send your resume with current and expected salary to Human Resources Department at hr@hotelcozi.com.

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

RESERVATION

Direct Booking Privileges includes:

Free Wi-Fi internet access

Daily complimentary 2 bottles of distilled water

Exclusive discount with promo code "DIRECT"