Senior Guest Services Agent / Guest Services Agent

Post date: 2024-04-19
Job No.: HE2024_2
Department: Front Office
Property: Hotel Ease Access ‧ Tsuen Wan

Responsibilities:

Perform daily operations of front desk services including greet and welcome guests, check-in, check-out, handling inquiries, etc
Provide efficient, courteous and professional services to guests
Perform ad-hoc duties as required

Requirements:

F.5 or DSE graduate, Diploma / Certificate in hospitality is an advantage
Minimum 1 year working experience in Hotel Front Office / Customer Services
Knowledge of Hotel PMS (e.g. Infor, Opera, etc) is an advantage
Good command of both written and spoken English, Cantonese and Mandarin
Pleasant personality and good communication skills

We offer attractive remuneration package to the right candidates. For interested parties, please send your resume to hr.hetw@hotelease.com.hk or WhatsApp to 5263 2536 with your expected salary and quote the position applied and job reference in your application. For mail application, please send to Human Resources Department, Hotel Ease．Tsuen Wan, 15-19 Chun Pin Street, Kwai Chung, Hong Kong.

We are an equal opportunity employer and welcome applications from all qualified candidates. Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.

To find out more about us, please visit https://www.hotelease.com.hk

Senior Guest Services Agent / Guest Services Agent

RESERVATION