We use Cookies to improve your browsing experience. By continuing to use this website, you agree to our use of Cookies. For details about changing your Cookies setting, please read our Privacy Policy.

Careers

Job Vacancy

9 Results Found

Guest Services Manager
Hotel COZi ‧ Wetland

Job No. : HC-20231024-2   Post date : 2024-02-09

 
Responsibilities:
  • To manage the activities of a Front Office team   
  • To provide and ensure efficient and quality front line guest services at all time   
  • To maintain comments and complaints relating to service standards and take any necessary action
 
Requirements:
  • Good command of both written and spoken English , Chinese and Mandarin  
  • 3 years experience in front office / guest services or related discipline including supervisory experience
  • Diploma or above in Hospitality Management or related disciplines 
  • Knowledge of Hotel Property Management System (PMS) is preferred

Front Office

Senior Reservations Agent
Hotel COZi ‧ Oasis

Job No. : HC-20230627-8   Post date : 2024-02-08

Responsibilities

  • Processes reservations by mail, telephone 
  • Reply phones/mail and assist customers in making, altering, or canceling reservations

Requirements

  • Relevant work experience is preferred 
  • Good command of both written and spoken English , Chinese and Mandarin

Sales & Marketing

Senior Guest Services Agent / Guest Services Agent
Hotel COZi ‧ Oasis

Job No. : HC-20230523-1   Post date : 2024-02-06


Responsibilities:
  • Provide professional customer services to the guests
  • Responsible for check-in, check-out services for the guests
Requirements:
  • Form 5 or above
  • Good command of both written and spoken English , Chinese and Mandarin  

Front Office

Senior Guest Services Agent / Guest Services Agent
Hotel COZi ‧ Harbour View

Job No. : HC-20230626-5   Post date : 2024-02-06


Responsibilities:
  • Provide professional customer services to the guests
  • Responsible for check-in, check-out services for the guests
Requirements:
  • Form 5 or above
  • Good command of both written and spoken English , Chinese and Mandarin  

Front Office

Guest Services Supervisor / Assistant Guest Services Supervisor
Hotel COZi ‧ Harbour View

Job No. : HC-20230626-6   Post date : 2024-02-06


Responsibilities: 
  • Provide professional customer services to the guests
  • Handle guests’ enquiries, emergency cases and complaints
  • Ensure the daily efficiency of Front Desk operations
Requirements: 
  • Diploma holder or above in hospitality management or related disciplines
  • At least 2-3 years relevant experience in hotel industry
  • Strong communication, interpersonal and leadership skills
  • Knowledge of Hotel Property Management System (PMS) is preferred
  • Candidate with more experience will be considered as Guest Services Supervisor 

Front Office

Senior Room Attendant/ Room Attendant
Hotel COZi ‧ Harbour View

Job No. : HC-20230626-7   Post date : 2024-02-06


Responsibilities:
  • Make up rooms including changing towels, making beds and cleaning bathrooms
Requirements:
  • No experience is required (Candidate with experience will be considered in advance)
  • Candidate with more experience will be considered as Senior Room Attendant

Housekeeping

Guest Services Supervisor
Hotel COZi ‧ Oasis

Job No. : HC-20230627-5   Post date : 2024-02-06

Responsibilities: 

  • Provide professional customer services to the guests.
  • Handle guests’ enquiries, emergency cases and complaints.
  • Ensure the daily efficiency of Front Desk operations.

Requirements: 

  • Diploma holder or above in hospitality management or related disciplines.
  • At least 2-3 years relevant experience in hotel industry.
  • Strong communication, interpersonal and leadership skills.
  • Knowledge of Hotel Property Management System (PMS) is preferred
  • Candidate with more experience will be considered as Guest Services Supervisor 

Front Office

Senior Room Attendant/Room Attendant
Hotel COZi ‧ Oasis

Job No. : HC-20230627-7   Post date : 2024-02-06


Responsibilities:
  • Make up rooms including changing towels, making beds and cleaning bathrooms
Requirements:
  • No experience is required (Candidate with experience will be considered in advance)
  • Candidate with more experience will be considered as Senior Room Attendant

Housekeeping

Operations Assistant
Pop Inn · Mong Kok

Job No. : MH20230705   Post date : 2023-07-05

Responsibilities:
  • Greet and welcome guests
  • Perform check-in and check-out procedures
  • Handle all guests enquiries in a professional manner
Requirements:
  • F.5 or DSE graduate. Diploma / Certificate in hospitality training course is an advantage
  • Minimum 1 year workin g experience in Hotel Front Office / Customer Services
  • Knowledge of Hotel PMS (e.g. Infor, Opera, etc) is an advantage
  • Good command of both written and spoken English, Cantonese and Mandarin
  • Pleasant personality and good communication skills
  • Fresh graduate will also be considered

Front Office
 

RESERVATION

Direct Booking Privileges includes:

Free Wi-Fi internet access

Daily complimentary 2 bottles of distilled water

Exclusive discount with promo code "DIRECT"